You spun the reels, the balance rose, and you asked for a withdrawal before finishing the playthrough. That single step turned a winnable position into a locked one. The wagering condition means bonus money stays a promise until a set amount of play is done, and until then it shapes what you can take out.
Activating the Bonus
Claiming follows a fixed order, and each step needs to finish before the next one counts. Do them in sequence rather than all at once, and the bonus lands on the account ready to play.
- Open an account in your own name. The details must match the person who will withdraw, because a mismatch later freezes the bonus.
- Log in with the mystake casino login details you set. Keep the password private, since a shared account breaks the personal-use rule.
- Move to the bonus or promotions area of the account. Offers sit there rather than on the front page, so a quick scan saves a wrong turn.
- Pick the welcome or deposit offer that matches how you plan to play. Each offer carries its own conditions, and mixing them creates confusion.
- Make a qualifying deposit from a method in your own name. The balance must come from your money, not from a transfer between players.
- Enter any bonus code in the field shown at the deposit screen. A missed code means the deposit stands alone and no bonus is added.
- Confirm the bonus shows as active before you start playing. The active status proves the offer attached correctly to the deposit.
A bonus is a contract with small print, and each clause has a job. The playthrough total is the amount of play needed before bonus winnings become withdrawable cash. Until that total is reached, the bonus balance behaves differently from your own money. Your deposit usually stays tied to the bonus while the condition is open. Games contribute at different rates, so a favourite title may add less progress than expected. Time limits exist on many offers, and an expired bonus simply disappears. Maximum stake rules cap how much each spin or hand may wager while a bonus is open. Some offers arrive as free spins rather than as cash, and those spins have separate rules. A withdrawal request during an open bonus may cancel what is left of it. Identity checks can arrive before any payout, and a failed check blocks the balance. The safest habit is to finish the playthrough before asking for money. Read the offer as a set of conditions that each affect the same balance. Treat the bonus as play credit until every condition is met.
What the Terms Mean
The table lists the conditions that decide whether bonus winnings become cash, with what each one does to your balance.
| Term | What it means | What to check |
|---|---|---|
| Playthrough requirement | The total play needed before bonus winnings can be withdrawn | How much play remains and which games count toward it |
| Game contribution | The share of each wager that counts toward the playthrough | Whether your usual games contribute fully or only partly |
| Maximum stake | The largest wager allowed while a bonus is open | That each spin or hand stays under the cap |
| Time limit | The period in which the bonus and its playthrough must be used | How much play is left against the days remaining |
| Maximum withdrawal | The ceiling on what bonus winnings can turn into cash | Whether the cap applies to the whole bonus or to one win |
Playthrough is the term players misread most, because it looks like a target for winning rather than a target for staking. It counts the money you put at risk, not the money you keep. A player who wins early and stops playing has made little progress toward the condition. Progress only builds while real wagers are placed on counting games. That is why a large balance can sit fully locked after a short, lucky session. Treating the playthrough as a staking target makes the whole offer easier to judge.
How the Maths Works
Playthrough is a multiplication, and the result is the total amount you must stake before bonus winnings turn into cash. The formula is simple: deposit multiplied by the wagering factor, with game contributions applied on top. Nothing about winning or losing changes that total. Only the volume of qualifying stakes moves it. The figures below are a worked example only and do not describe the Mystake Bet terms.
Example: a deposit of ten units with a wagering factor of forty-five produces a playthrough target of four hundred and fifty units. That is the total stake needed, not the amount you must win. Each qualifying wager chips away at the target. A win does not reset progress, and a loss does not erase it. The target stays fixed until the playthrough is complete.
Game contribution changes the real cost. A game that counts in full adds its whole stake to progress. A game that counts in part adds only a fraction, so the effective target grows. The same stake on a low-contributing game stretches the requirement considerably. Players who favour such games face a longer road than the headline figure suggests. Choosing counting games first keeps the maths honest. mystakeuk.com applies the same logic to every offer it lists.
Suppose a game counts at half rate. Every two units staked then add only one unit of progress. The target of four hundred and fifty units becomes nine hundred units of actual staking. That doubling is invisible on the bonus page unless the contribution column is read. Low-contribution titles are often the ones players enjoy most. Mixing them with full-contribution games balances enjoyment against progress. The maths rewards a deliberate mix rather than blind spins.
Free spins carry their own version of the calculation. Winnings from spins usually arrive as bonus credit, which then faces its own playthrough. If the spin winnings are small, the extra target may be small too. If they are large, the target grows with them. Either way, the spins are not free cash until the condition is met. Treat spin wins as bonus money from the first spin.
The worked example shows why deposit size matters more than luck. A bigger deposit multiplies into a bigger target, and a smaller deposit into a smaller one. Neither changes the factor, which stays fixed for the offer. Progress can be tracked roughly by adding qualifying stakes in your head. When that running total reaches the target, the bonus converts. Until then, the balance stays play credit, and a withdrawal request may cancel it.
Which Games Count
Not every title feeds the playthrough at the same rate. The offer sets a contribution for each game category. Slots commonly count in full or close to it. Table games and live dealer titles often count partly or not at all. The exact split sits in the bonus conditions for the offer you claimed.
Full contribution is the simplest case. Every unit staked on such a game adds a full unit of progress. Players who want the fastest route stay with these titles. The trade-off is that personal taste may point elsewhere. Progress matters more than preference while the bonus is open.
Partial contribution is where plans go wrong. A game counting at a fraction means the target effectively rises. Two units staked may add only one unit of progress. The bonus page rarely makes this prominent. A quick look at the contribution list before playing prevents the surprise.
Excluded games are the harshest category. Stakes on them may add nothing and can still count as play. Some offers also void the bonus if excluded games are played at all. That rule punishes a single careless session. Keeping to listed titles avoids the risk entirely.
Live dealer games usually sit at the bottom of the list. They are popular, but they rarely feed the playthrough well. A player who spends the bonus there may finish with little progress. Save those titles for after the condition is closed. The bonus then stops interfering with the choice.
Mobile play through the phone browser works the same way as desktop. The contribution list applies to the game, not the device. Progress shown in the account reflects the same rules either way. Checking the game list on the phone before a session is a useful habit.
How Free Spins Work
Free spins are a bonus in their own right, not a cash gift. Each spin places a wager on a set game without taking from your balance. Any win usually lands as bonus credit rather than withdrawable cash. That credit then faces its own conditions.
The spins are tied to specific games. Using them elsewhere is not possible, and the offer names the titles. Players who dislike those games can still take the value. The spin credit remains in the account until used or expired. Ignoring the spins wastes part of the offer.
A time limit usually applies to the spins themselves. Unused spins may vanish when the period ends. That loss is separate from the playthrough on any winnings. Using the spins early keeps both conditions in view. A calendar note helps when several offers overlap.
Spin winnings often carry a playthrough of their own. The target is calculated from the credited amount, not from your deposit. Small wins create small targets, and large wins create larger ones. Either way, the winnings are not cash on arrival. They convert only after the playthrough is done.
Some offers cap what spins can payout. A ceiling may apply to the total won from the spin batch. Anything above the ceiling is usually removed at conversion. Knowing the cap stops disappointment at the end. It also shapes how much the spins are really worth.
Spins and deposit bonuses can overlap, and the rules then combine. Winnings from spins may join the same bonus balance and share one target. Mixing two offers makes tracking harder. Finishing one before starting the next keeps the maths clear. The mystake app runs in the phone browser, so spin use is the same on mobile.
What Voids a Bonus
Most lost bonuses come from a handful of avoidable actions. Each one is easy to prevent once it is named.
- Asking for a withdrawal while the bonus is open. This usually cancels the remaining bonus and its winnings. Finish the playthrough first, then request the payout.
- Staking above the maximum allowed. A single wager over the cap can void the whole bonus. Keep every spin and hand under the stated limit.
- Playing excluded games during the bonus. Some titles remove progress or cancel the offer outright. Stick to the games listed as counting.
- Letting the bonus expire. Unused bonuses and spins disappear when the period ends. Use them within the time the offer allows.
- Opening more than one account. Duplicate accounts break the personal-use rule and freeze balances. Play with one account in your own name.
- Using payment methods registered to someone else. A mismatch at payout triggers checks that block the balance. Deposit and withdraw in your own name.
- Sharing login details with another person. Shared access breaches the account rules and can close the bonus. Keep the password to yourself.
Each mistake has a common thread: the bonus is treated as ordinary cash. A withdrawal request is the most frequent trigger, because players see a balance and want it out. The system sees an unfinished condition and cancels the remainder. Maximum stake rules catch players who raise their bets to chase progress. A stake above the cap voids the bonus regardless of progress made. Excluded games are the quiet trap, since a single session can erase hours of play. Expiry catches players who claim an offer and forget it. Duplicate accounts and shared logins break the personal-use rule at the root. Name mismatches at payout look minor and block everything. Identity checks are routine, and a failed one freezes the balance. The habit that prevents all of these is simple: finish the playthrough, then withdraw. Reading the offer once before claiming turns each trap into a known condition.